If you’re looking to return or exchange your order for whatever reason, we're here to help!
We offer free returns or exchanges within 10 days of receiving your order. You can return your product for a different product, or a refund to the original payment method. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Please note the following exceptions to our return and exchange policy.
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use.
- Refund will be issued within 7 – 10 working days after receiving the product.
- Return or exchange not applicable on articles bought on discount.
- We offer pick-up facility in selected locations basis our courier serviceability.
- If reverse pick-up option is not available at your location you can self-ship the product to us.
House No. 450 P Basement, Sector 52
Gurgaon, Haryana 122022
To initiate a return or exchange, please complete the following steps:
- Create a return /exchange request under “My Orders” section of Website/M-site.
- Choose the products you wish to return or exchange from your order.
Pick-up: If you select to schedule a pick-up, please place the product in a packet and the product must be unused, unwashed and all the tags are intact. Keep the packet ready and open to expedite the return pickup. Our staff may initially examine the product at the time of pickup and a further quality check of the product will be conducted at our Returns Desk.
Self-ship: In case your area pin code is not eligible for “Pick-up” mode then, please self-ship the product to our address. Please pack the product and ensure product is unused, unwashed and all the tags are intact. Also, please mention Order No. and Return id on a piece of paper and place it in the packet.